What happens if I miss a payment?
Payments that are not processed can be for a few reasons.
We will give you a three-day grace period. If payment is not received, then the program will be turned off.
Are there any refunds?
There will be no refunds or credits for partial months of service, upgrade or downgrade refunds, or refunds for months unused.
How do I cancel my account?
Send us an email, and we will cancel your account.
If I cancel after my weekly payment is withdrawn, is my subscription prorated?
Your weekly subscription rate will not be prorated if you cancel your subscription.
What happens if I quit my membership and I want to come back?
You are always welcome to come back as long as you were in good standing with ES2. However, anybody that has not been a member for longer than three months will be subject to a new buy-in and the current monthly subscription.