Contact Us

This contact form is for pre-sales questions and general questions only.  If you need help or support please Submit a Support Ticket.

Most questions and answers can be found in the Knowledge Base.

Please use the form below for general questions or pre-sales questions and we will answer your questions and concerns as soon as possible. Support questions will not be answered using this form.

For general questions or sales.

Office Hours

Open Monday through Friday from 9:00AM to 5:00PM (EST).

Technical Support Hours

Open Monday through Friday from 9:00AM to 4:00PM (EST).

If you need support, please Submit a Support Ticket.

Office Closings

We are closed for major US holidays.  We may be closed from time to time for training and other events.  If this happens, we will post notices on our Success Blog.

* indicates required field.

Need help?

Do you need help using the ES2 software program?

Please check out our Knowledge Base, which has answers to the most commonly asked questions.

Knowledge Base

If you cannot find the answer to your question in the Knowledge Base, please submit a support ticket and our Technical Support staff will be glad to assist you.

Submit Support Ticket

Earn more money and increase your bottom line.

As you know there are many key components in running a successful business. One component that has helped us become the leader of the pack in our area is that we are consistent. Consistency is key in everything you do. From how you answer the phones, your uniforms, your customer service, and the way you price jobs. You have to know how to price jobs quickly, consistently and with maximum profit. You need to be able to price the job right then and there. This will help you close the sale and give you a competitive advantage.

You need to give your team the tools to be successful. If you’re electricians succeed, then your company will succeed. ES2 is that tool. Whether you go out in the field and price jobs or any one of your technicians go out and price jobs, the price will always be the right price.

ES2’s Up Front Pricing is the way to go. So what is up front pricing? Upfront pricing is giving an exact quote to the penny for any type of electrical repair or installation that your customer may need. It’s the straightforward approach. Giving your customer the ability to say yes or no to your quote before any work has started.

Most consumers today prefer to know the exact price of what they are purchasing. Consumers do not want an open-ended ticket from contractors that use time and material. That is just one reason why we use upfront pricing.

Our technique is simple:

    1. You go to your client’s house.
    2. You give a quote right then and there in front of your customer.
    3. You ask the customer what they would like to do.
    4. You do the work or schedule the work.
    5. Get paid when you’re done.
    6. Repeat.

That is how we earn more money, increase our bottom line and dominate our area. Would you like the same?

Free Demo

What your fellow electricians say about ES2.

We have been using “Electrical Success Systems” software for a number of years now. It allowed us to get rid of the paper, lost notes, and confusion that plagues most all of us. We have been able to streamline the quoting process, keep track of invoicing, and make changes to the business to bring better service to our customers. The staff is excellent at helping you out and answering your questions and concerns, and that is not just about the software but the business side of things too. Ultimately it has helped our shop to become extremely competitive at a higher level, all the while maintaining a healthy profit margin. I highly recommend utilizing the software and all the company has to offer!

Seth Sillbaugh
Switched Electric
San Francisco, California

New member here. I went into business in 89 and have been flat rating for about 15 years. I was trying to find one program to get rid of 6 that I was using.I found it! There is so much great information in the forum, and the contributions by everyone is nothing like I've ever seen. Tight group in here. The forums are worth the monthly fee alone.

Steve
Electrical Solutions

I have been using the system for nearly four years now. To call this anything less than essential would be doing a disservice to what it has done for me. The amount of time it saves me from office paperwork is priceless. I no longer need to come home after a long day and type up handwritten notes into spreadsheet and mail out an invoice or quote. Everything is done onsite. My customers receive quotes nearly instantaneously, and I'm no longer trying to estimate on the fly. The team at ES2 is very attentive and constantly striving to help advance my business as a whole. I'm glad I can count of them being in my corner when I need them.

Mike Showalter
Parkside Electric
Elburn, Illinois

I am part owner of an electrical service company in the San Francisco bay area and we have been serving our clients since 1999. We started using the ES2 system in 2011 and have been very happy with the program and with the support staff. In the past we used paper and pen to give the customer a number that we thought would be profitable for us. And sometimes we would get the job and sometimes we would not. Ever since we signed up with ES2 we have closed more business, gained more clients, clients love to see that we give them an ``up front honest price”, they love the professional look (using a portable device iPad or Samsung pad) and most important we make a good ethical profit.

You owe it to yourself and to your family to at least try the system for 6 months. You have nothing to lose except the profit that is rightfully yours if you don’t sign up.

Edward
Edward's Electrical

After many years of pricing the old fashioned way and not making any real money to speak of, I started searching for a better and more modern way to do business without paper invoices and having to spend family time to work up the estimates and not sending them by snail mail. Now when I arrive I already have my customers data in the customer list , I just pull up the work to be done by touching it on the iPad click on their name and have them sign the estimate on the iPad screen with the set pricing already there and your done !! The its emailed on the spot. My income jumped into the black very quickly and I've never looked back with regret for joining ES2.

Aubrey Teele
John's Electric Service
Hoover, Alabama

Since my start with Electrical Success Systems, job closure has tripled. The highly professional service this software system has, is why my confidence in this system is so great. Not only the program, but also the vast amount of practical on the job experience, that shines through every part of it. It is easy to forget the amount of work that goes into a task and running a business, but with ES2, all of that is built in. The thought that went into each task extends into the back office. With direct input into quickbooks online, it more than pays for itself in the time saved from double entry. Great job James and crew!

John
Expediter Electric
Portland, Connecticut